Apr

Volunteering during social distancing



nmodes is making an effort to assist you during this challenging time. Our team created this online community resource https://nmodes-coronavirus.web.app resource to help during COVID-19 self-isolation. It is powered by nmodes conversational AI.

In case you or your close ones are experiencing symptoms of COVID-19, our self-assessment tool could help to determine if further medical care is needed.

With the self-isolation assessment, you could measure whether your self-isolation procedures are appropriate or not. It is important to maintain self-isolation to protect yourself from getting infected.

If you wish to volunteer and contribute to the community our chatbot will connect you with people who need help. You can contribute either virtually and in-person.

Most importantly if you would like to get help the chatbot will connect you with a volunteer who could assist with your needs.

It is fast and easy - answer quick questions and you are all set. We have volunteers ready to help with all kinds of requests , from grocery shopping and home chores to online tutoring and sharing game time.

Interested in reading more? Check out our other blogs:

nmodes Is Helping Businesses to Succeed

                                                           

With the launch of the new dashboard nmodes is helping businesses to drive traffic and grow sales.

For example, One of our clients needed to increase traffic to their website while at the same time improve the conversion rate. In other words, they wanted to see more quality traffic.

The client made a concentrated effort on social media, however they were having difficulties in finding the target audience - traditional keywords search resulted in too much noise and did not produce desired outcome.

nmodes dashboard simplified this client’s engagement process. We created a dedicated stream that accurately addressed their targeted audience.  nmodes dashboard is actionable, so their engagement became easy. nmodes technology identifies potential customers accurately, and so their engagement became efficient.

As a result, the click thru rate rose up to 65%, traffic quality improved by 25%, and conversion increased to 6-8%

Another client relied heavily on mainstream dashboards (such as Hootsuite) These tools do not do a good job finding relevant conversations, in the process producing too much noise and forcing client’s community managers to spend long hours manually identifying these relevant conversations. The client manages multiple social account and this type of manual labour was impeding the business, both in terms of costs and efficiency.

nmodes produces highly accurate results in finding relevant conversations that do not require manual clean up. The client started using nmodes solution, and immediately freed a substantial amount of hours which enabled them to consecrate on servicing their customers and acquiring new ones.

 

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Lessons for Businesses from Brazil’s World Cup Disaster

1. Mental, or psychological, state of your team is important: you can put so much pressure on people before they crack. Brazil players didn’t become unqualified professionals overnight. They failed because they were overwhelmed by their country’s expectations, distorted sense of history, and the right to win considered divine. They were too emotionally charged, not in the proper state of mind to compete. So better keep calm, relaxed atmosphere in your team even before launch, or important deadline.

2. Manage customer expectations. Brazil were ramping them up unreasonably. Aggressive messages like the 6th[title] is coming, statements by their coach about two more steps to heaven massively backfired by creating an unhealthy emotional frenzy in the society, which in return influenced the players (see 1.)

3. Logic, organization is the key to successful execution. Germany are not a great team. But they are very well organized. They had a detailed game-plan where every team member knew his task and several different scenarios where prepared. They were able to adjust when the situation on the field changed to squeeze maximum advantage. Sounds simple? That’s because it is. 

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