
Oct

when client asks
sasha uritsky
Oct 24, 2018


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AI unmasked: How is nmodes different
nmodes is the only platform offering businesses their own AI that represents their brand. Other platforms are one-size-fit-all solutions that make it difficult for businesses to let AI know their sales process, customers, product details. nmodes gives every company an AI assistant that knows their business and grows together with it.
In addition, nmodes AI is laughingly easy to use - there is no need to be technically savvy because all communication happens in natural language.
Also, nmodes platform offers data privacy better than any other AI solution. nmodes unique architecture makes us the only conversational AI company that does not own customers' data.
AI unmasked: How a chatbot is different from a voice bot

The main difference is in the linguistic complexity.
People express themselves differently when they speak compared to when they type. When we speak we use more sentences and we make our sentences longer.
As a result a voice bot needs to have better AI compared to a chatbot, in order to handle a conversation and deliver the same customer experience.
If your business model allows it, is better to start with a chatbot and add a voice bot on top of it.
This way you can gradually increase the complexity of your AI without compromising on your customer experience.