
Oct

when client asks
sasha uritsky
Oct 24, 2018

Interested in reading more? Check out our other blogs:
AI unmasked: How a chatbot is different from a voice bot

The main difference is in the linguistic complexity.
People express themselves differently when they speak compared to when they type. When we speak we use more sentences and we make our sentences longer.
As a result a voice bot needs to have better AI compared to a chatbot, in order to handle a conversation and deliver the same customer experience.
If your business model allows it, is better to start with a chatbot and add a voice bot on top of it.
This way you can gradually increase the complexity of your AI without compromising on your customer experience.
nmodes Introduces Arabic language support for Advanced AI Solutions
nmodes recently introduced new feature for our family of Advanced AI solutions – Arabic language support.
nmodes provides conversational AI solutions to address the needs of customers around the world. We deliver chatbots, integrated AI solutions, omni-channel AI systems and more. Our solutions are professional, efficient, scalable.
We believe this is the beginning in the marketplace for advanced conversational AI solutions that help improve and scale current sales and customer service business process. With Arabic support, we’re creating new opportunities for an important, fast-growing market segment.
Additional native language support is an integral part of our strategy of bringing a full spectrum solution to the AI market. We continue to define new solutions, add new languages to enable businesses and organizations around the world more easily benefit from the advantages of using solutions powered by advanced AI technology.