Our company (www.nmodes.com) is a bit like Croatia (#WorldCup): Everybody pay attention to other teams with shiny and glitzy products. But we work our hearts out, deliver quality results, humbly and respectfully advance forward. And at the end of the day we are winning. 20+ customers, full trust and glowing testimonials from customers, 200% growth in the last year. All is achieved completely organically.
There are many travelers looking for hotels and places to stay on social web. Every day.
Take Twitter, for example:
Or this:
People are genuinely looking for help. Surprisingly though only few are getting it. According to nmodes data less than 12% of Twitter travel requests are being answered. The rest - lost opportunities for hotels and businesses in the hospitality industry.
And how big is this opportunity anyway?
nmodes Twitter data shows that every 15 min somebody expresses intent of going to, or visiting New York. Most of these travelers need a place to stay there.
Every 33 min - intent of traveling to London.
Every 54 min - intent of traveling to Paris.
We started Twitter recommendation service @nmodesHelps and were encouranged by the results. 72% of those that received our travel recommendations reacted by thanking us and expressing their gratitude. This reinforced our assumption that people seek travel advice on Twitter, accept it as an instant value, and are prepared to act upon it.
The hotels that are ready to move fast to monetize this opportunity will benefit the most.
How to offer businesses and organizations a solution that personalizes and scales consumer interaction process at the same time?
Personalizing the user relationship process. Today end users and consumers demand to be targeted individually and to be approached based on their actual interests. nmodes AI (Artificial Intelligence) powered solution helps organizations accurately identify user needs in real time. Our solution delivers information on each user individually thus providing the necessary level of personalization required of the successful customer service.
Scaling the user relationship process: Once the organization identifies a user and a problem that needs to be addressed, next step is reaching out to that user individually. Currently this is a manual non-scalable procedure. nmodes AI (Artificial Intelligence) solution provides automated assistance to human personnel, including substitution when deemed appropriate, thus making the entire process scalable.
Today more than 90% of all organizations and businesses rely on solutions based on keywords, even though these solutions provide low quality results not sufficient for the new generation of personalized scalable services.
nmodes solution enables sustainable delivery of high quality results, with x5 costs reduction and up to 45% increase in conversation (engagement) capacity.