One Fast Way To Increase Your Online Sales

sasha uritsky

Jan 22, 2018

Chatbots and conversational AI solutions offer easy and reliable sales channel.

Chatbots are helpful because they not only engage with your customers, they also retain them. This means that unlike other forms of marketing, chatbots keep your customers entertained for longer. For example, when a user has a customer care inquiry, the chatbot can answer it accurately and take the conversation a step further by offering personalized shopping advice based on the customer's purchase history and preferences.

Chatbots make communication with your brand proactive, thus enhancing your brand's reputation. By increasing interactions, they make a positive effect on your sales numbers.

Chatbots allow your business to reach out to a wider audience. They can gather and analyze customer feedback and data. Send relevant notifications. Make communicating with your brand more fun.

Chatbots help with top of funnel conversions. Offering your online customers a highly personalized experience of your site with the addition of a chatbot can help guide consumers down the sales funnel, and ultimately influence their buying decisions.

To summarize, chatbots opens new opportunities for you to increase sales. Opportunities that are easy to use and are not costly. Better not to miss them!

Interested in reading more? Check out our other blogs:

Amazing Social Data for Travel Companies

A huge number of travel related conversations is happening every day on social networks.

Based on nmodes Twitter data (averaged over 1.5 years of observations) there is

- 1 conversation every 15 minutes in which people notify that they are going to NYC;

- 1 conversation every 43 minutes in which people from the USA express intent to go to Europe;

- 1 conversation every 4 minutes with interest or intent to go on vacation;

- 1 conversation every 3 hours in which people are asking for hotel recommendations.

And this is just a tip of the iceberg.

(nmodes currently has 70+ travel-related topics and intents, and growing.)

For travel companies all these are qualified leads, potential customers, and attentive audience.

Reaching out to these potential customers results in a positive consumer experience, brand recognition, and, yes, sales!

The End of Digital Monitoring Paradigm

Digital industry is changing rapidly.

For the last decade analysis of social chatter and capture of consumer sentiment was considered the cutting edge of the marketing strategy. In these early days of the new era of digital information businesses were told to listen to what market is saying about them. They were educated on the importance of media monitoring and the advantages it creates for strategic growth.

This picture has become outdated.

Listening to Big Data, in all its aspects and forms, is no longer enough. After you successfully listened and understood what customer said the next natural step would be to act, or respond. And so the digital domain is now spreading to include responses, with a host of innovative technological solutions reshaping the field rapidly. Advances in artificial intelligence in particular create disruptive scalable opportunities in the space traditionally known for its slow manual progression.

Facebook was among the firstto enter the market, introducing bots into the process of connecting users with brands. Then there was Microsoft's turn.

Following these developments bots became the hottest trend in Silicon Valley in 2016.

nmodes fits seamlessly into this new world order. We deliver AI solutions that power business sales process. Our listening solution accurately monitors and captures real-time needs and interests of individual customers within the defined audience. And our Intelligent Assistant solution brings scalability to responses without compromising on quality.