Artificial Intelligence as a Service

sasha uritsky

Mar 11, 2017

There is a growing demand in the industry for Artificial Intelligence products, from simple chatbots to conversational ecommerce solutions to advanced intelligent systems.

And there is a growing number of AI companies offering such products.

One of the problems however is that AI products currently available on the market require technical sophistication on behalf of the user, such as familiarity with APIs, communication protocols, XML, etc.

nmodes aims to solve this problem. Our position is that the users do not need to be technically savvy to enjoy AI capabilities. We offer our AI solutions as a service, fully hosted, fully supported.

We do not ask for any technical knowledge from our customers. We only want them to tell us the details relevant to the business process they are looking to implement or support and we will take care of the rest.

In particular

1. We train AI to understand and support their own use cases.

2. We host the entire solution, without claiming the ownership of the data we process or use to train our AI.

3. We support all user interfaces ( UI ) required by our customers.

4. We connect to third-party APIs and integrate our AI with third-party components.

Artificial Intelligence as a Service ( AIasS ) that we offer makes new AI technology easier to use increasing its exposure to businesses and organizations worldwide.

Interested in reading more? Check out our other blogs:

AI unmasked: Have chatbots failed?

It is becoming increasingly popular to say that chatbots have failed and are overhyped.

While it is true that in many cases expectations from chatbots significantly exceed the results on the ground, the anticipation of chatbots’ demise are somewhat premature.

One of the main problems for chatbots is that the market is inundated with low quality solution providers who deliver low quality results. This happened because conversational AI seems to have low entry barriers. Unlike other recent technological darlings such as space technology or renewable energy, conversational AI is purely software and therefore does not require vast sums of initial investment.

What this approach is missing however, is that conversational AI, in addition to being a software, also requires an accurate understanding of how language works. And there is a limited number of people in the world that do have such understanding.

When conversational AI is delivered by AI experts who understand the way human language works, the results are good and convincing, just as how you would expect them to be.

Suffering from unsatisfactory product quality is a common problem for many new and emerging industries. The rules of the market dictate that most of the low quality players will eventually disappear. Poorly created chatbots will therefore not be around for too long.

See how a chatbot will help your businessnmodes.com

NMODES chatbots and conversational AI solutions come with a unique set of features.

Our goal is to make it easy for businesses to create and manage chatbots. The features we offer are important for successful implementation of a chatbot not only because they significantly improve its quality, but they also allow you to edit your chatbot in natural language, without any need to have technical knowledge or AI specialist in the team.

1. Free AI Training

Our chatbot solutions come with free AI training for life.

WHAT IS AI TRAINING? LEARN ABOUT BASIC CONCEPTS nmodes.com

We will train your chatbot and continue to enhance it indefinitely.
It is our responsibility to ensure that your chatbot has the updated natural language processing capabilities. It is also our responsibility to guarantee that it understands not only common language but also language that is specific to your business, such as names of the products, terminology used in your industry, inventory list, and more.

Your chatbot will be interacting with the customers all the time. We will enable it to learn from these interactions continuously and improve its language understanding and responses as a result of this learning.

2. Editing in natural language

We realize that AI is a complex body of knowledge and one of your biggest concerns is that you are not familiar with it well enough. We made sure that you don’t need to be technically savvy to successfully manage a chatbot. Using our simple and friendly online interface you can control your chatbot in real time using common natural language. No technical knowledge is required.

At NMODES we continuously improve our AI capabilities. We use our AI not only to make the experience of your customers, conversing with your chatbot, better, but also to make your own experience, conversing with our platform, better.

Eventually the platform will be able to interact with you fully in natural language. We are not entirely there yet (it is an immense task). Still, we hold true to our promise that there is no need in being technically savvy to operate our platform even today. When the platform does not understand natural language our highly trained specialists are always ready to take over and provide support.

3. Real time connectivity

Often there is a need for chatbot to access structured data (such as inventory database) to answer customer’s question. We made it easy for your chatbot to create external queries in real time and modify the responses accordingly. Your chatbot is able to decide in the middle of the conversation, based on the information it received from your database, how to respond and how to proceed with the conversation.

These are the most exciting among the features we created so that our customers have easy and enjoyable chatbot experiences. But there are other features available: conversational templates, dynamic AI Engines clustering, multiple widget skins and more! Let us know if want to see the full list of features.

To learn about the core technologies required to build a chatbot check out this post: