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sasha uritsky
Feb 23, 2018

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Lessons for Businesses from Brazil’s World Cup Disaster
1. Mental, or psychological, state of your team is important: you can put so much pressure on people before they crack. Brazil players didn’t become unqualified professionals overnight. They failed because they were overwhelmed by their country’s expectations, distorted sense of history, and the right to win considered divine. They were too emotionally charged, not in the proper state of mind to compete. So better keep calm, relaxed atmosphere in your team even before launch, or important deadline.
2. Manage customer expectations. Brazil were ramping them up unreasonably. Aggressive messages like the 6th[title] is coming, statements by their coach about two more steps to heaven massively backfired by creating an unhealthy emotional frenzy in the society, which in return influenced the players (see 1.)
3. Logic, organization is the key to successful execution. Germany are not a great team. But they are very well organized. They had a detailed game-plan where every team member knew his task and several different scenarios where prepared. They were able to adjust when the situation on the field changed to squeeze maximum advantage. Sounds simple? That’s because it is.
Social Engagement and Sales Accelerate When Using Intent-Driven Data
nmodes delivers consumer intent from social web to businesses. In real-time.
That is, if your company is selling cars we will connect you with potential customers out there that express intent to buy a car.
nmodes has partnered with a medium-sized travel company to help grow their social web sales channel. Our approach is to deliver consumer intent relevant to the company (people planning vacations, going on trips, flying to various world destinations, etc) and develop engagement strategies maximizing the impact of this consumer information.
Here are the results based on 4 months of data:
• The most efficient way to achieve short-term sales turned out to be individually targeted promo campaigns. For example, our travel partner created an attractive vacation destination package, and nmodes helped to spread the word on social media to those intended going on vacation.
A typical conversation start leading to promo offering. nmodes intent-based solution made it especially easy to target only relevant end users:
• The response rate varies geographically.
Canada - 20%
USA - 64%.
• The conversion rate is consistent across all locations and is slightly above 4%. When concentrating on vacation packages we were targeting 20-50 prospects daily, resulting in 2-4 sales per week, averaged $15,000 /mo or $200,000 /year.
• The potential for this particular market segment (all-inclusive vacations) in the US is at least x10 higher.
• The engagement was based on the combination of intent-based data and location data.
An intent-based sample for European destination package, travelers from USA:
While working with companies from various verticals we proved that intent-based data paired with location data offers a powerful opportunity to drive sales aggressively and accelerate business growth.
nmodes is best equipped to ensure that your business can benefit from this newly available power.