Conversational AI is the use of speech-based assistants (such as chatbots, voicebots) in order to create an easier and more user-friendly experience for the customers.
Jul
AI unmasked: What is conversational AI
Nicole Sky
Jul 11, 2019
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Tech world came to Toronto
In May 2019, the Collision Conference took place in Toronto for the first time, and we couldn’t miss it! It was a great opportunity to meet amazing people, learn from great companies and showcase our own capabilities.
Attending the first day’s talks at the Collision center stage
AI solutions naturally attract attention
Lots of interest interest in our conversational AI
Abundance of Information Often is a Liability
A massive change has occurred in the world during the last ten to twenty years. Until recently and throughout the history of mankind information was hard to access. Obtaining and sharing information was either a laborious process or impossible, and the underlying assumption was that information can never be enough.
Today, of course, we have the opposite picture. Not only information is easily available, it keeps pouring in from a growing number of sources, and we continuously find ourselves in situations when there is more information than we want or able to process.
A major task we, as species, are facing is therefore how to reduce or filter out relevant information. It is, to repeat, in direct opposition to the task we’ve been accustomed to during all previous centuries, which was how to obtain information.
Since this change took place only recently, within a lifetime of one generation, we didn’t have time to develop efficient set of procedures to address the new problem. But the work has started and will only accelerate with time.