In May 2019, the Collision Conference took place in Toronto for the first time, and we couldn’t miss it! It was a great opportunity to meet amazing people, learn from great companies and showcase our own capabilities.
Attending the first day’s talks at the Collision center stage
AI solutions naturally attract attention
Lots of interest interest in our conversational AI
nmodes ability to accurately deliver relevant messages and conversations to businesses is based on its ability to understand these messages and conversations. Once a system understands a sentence or text, it can easily perform a necessary action, i.e. bring a sentence about buying a car to the car dealership, or a complaint about purchased furniture to the customer service department of the furniture company.
Understanding sentences is called semantics. nmodes has developed a strong semantic technology that stand out in a number of ways.
Here is how nmodes technology is different:
1. Low computational power. We don’t use methods and algorithms deployed by almost everyone else in this space. The algorithms we are using allow us to achieve high level of accuracy while significantly reducing the computational power. Most accurate semantic systems, e.g. Google’s, or IBM’s, rely on supercomputers. By comparison our computational requirements are modest to the extreme, yet we successfully compete with these powerhouses in terms accuracy and quality of results.
2. Private data sources. We work extensively with Twitter and other social networks, yet at the same time we process enterprise data. Working with private data sources means system should know details specific only to this particular data source. For example, when if a system handles web self-service solution for online electronics store it learns the names, prices, and other details of all products available at this store.
3. User driven solution. Our system learns from user’s input. Which makes it extremely flexible and as granular as needed. It supports both generic topics, for example car purchasing, and conversations concentrating on specific type of car, or a model.
There is a growing demand in the industry for Artificial Intelligence products, from simple chatbots to conversational ecommerce solutions to advanced intelligent systems.
And there is a growing number of AI companies offering such products.
One of the problems however is that AI products currently available on the market require technical sophistication on behalf of the user, such as familiarity with APIs, communication protocols, XML, etc.
nmodes aims to solve this problem. Our position is that the users do not need to be technically savvy to enjoy AI capabilities. We offer our AI solutions as a service, fully hosted, fully supported.
We do not ask for any technical knowledge from our customers. We only want them to tell us the details relevant to the business process they are looking to implement or support and we will take care of the rest.
In particular
1. We train AI to understand and support their own use cases.
2. We host the entire solution, without claiming the ownership of the data we process or use to train our AI.
3. We support all user interfaces ( UI ) required by our customers.
4. We connect to third-party APIs and integrate our AI with third-party components.
Artificial Intelligence as a Service ( AIasS ) that we offer makes new AI technology easier to use increasing its exposure to businesses and organizations worldwide.