In May 2019, the Collision Conference took place in Toronto for the first time, and we couldn’t miss it! It was a great opportunity to meet amazing people, learn from great companies and showcase our own capabilities.
Attending the first day’s talks at the Collision center stage
AI solutions naturally attract attention
Lots of interest interest in our conversational AI
There is a growing demand in the industry for Artificial Intelligence products, from simple chatbots to conversational ecommerce solutions to advanced intelligent systems.
And there is a growing number of AI companies offering such products.
One of the problems however is that AI products currently available on the market require technical sophistication on behalf of the user, such as familiarity with APIs, communication protocols, XML, etc.
nmodes aims to solve this problem. Our position is that the users do not need to be technically savvy to enjoy AI capabilities. We offer our AI solutions as a service, fully hosted, fully supported.
We do not ask for any technical knowledge from our customers. We only want them to tell us the details relevant to the business process they are looking to implement or support and we will take care of the rest.
In particular
1. We train AI to understand and support their own use cases.
2. We host the entire solution, without claiming the ownership of the data we process or use to train our AI.
3. We support all user interfaces ( UI ) required by our customers.
4. We connect to third-party APIs and integrate our AI with third-party components.
Artificial Intelligence as a Service ( AIasS ) that we offer makes new AI technology easier to use increasing its exposure to businesses and organizations worldwide.
The main difference is in the linguistic complexity.
People express themselves differently when they speak compared to when they type. When we speak we use more sentences and we make our sentences longer.
As a result a voice bot needs to have better AI compared to a chatbot, in order to handle a conversation and deliver the same customer experience.
If your business model allows it, is better to start with a chatbot and add a voice bot on top of it.
This way you can gradually increase the complexity of your AI without compromising on your customer experience.