May

AI unmasked: Why long-term success of your business depends on conversational AI



For a business to grow successfully, it needs to scale its sales, customer service, marketing.

The only sustainable way to do this is to introduce an automated sales and customer experience service.

Conversational AI is the single available method to automate customer experience without reducing the quality of service. It comes in a variety of forms such as a chatbot, voice bot, virtual assistant, cognitive agent. They all share the scaling ability and the ability to deliver human-level quality of conversations. 

 
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Tech world came to Toronto

In May 2019, the Collision Conference  took place in Toronto for the first time, and we couldn’t miss it! It was a great opportunity to meet amazing people, learn from great companies and showcase our own capabilities.



Attending the first day’s talks at the Collision center stage


AI solutions naturally attract attention



Lots of interest interest in our conversational AI

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Easy Yet Untapped Revenue Channel for Hotels Worldwide

There are many travelers looking for hotels and places to stay on social web. Every day.

Take Twitter, for example:

 

Or this:



People are genuinely looking for help. Surprisingly though only few are getting it. According to nmodes data less than 12% of Twitter travel  requests are being answered. The rest - lost opportunities for hotels and businesses in the hospitality industry.  

 And how big is this opportunity anyway?

nmodes Twitter data shows that every 15 min somebody expresses intent of going to, or visiting New York. Most of these travelers need a place to stay there.

Every 33 min - intent of traveling to London.

Every 54 min - intent of traveling to Paris.

We started Twitter recommendation service @nmodesHelps and were encouranged by the results. 72% of those that received our travel recommendations reacted by thanking us and expressing their gratitude. This reinforced our assumption that people seek travel advice on Twitter, accept it as an instant value, and are prepared to act upon it.

The hotels that are ready to move fast to monetize this opportunity will benefit the most.

 

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