nmodes Introduces Arabic language support for Advanced AI Solutions

sasha uritsky

Sep 27, 2017

nmodes recently introduced new feature for our family of Advanced AI solutions – Arabic language support.

nmodes provides conversational AI solutions to address the needs of customers around the world. We deliver chatbots, integrated AI solutions, omni-channel AI systems and more. Our solutions are professional, efficient, scalable.

We believe this is the beginning in the marketplace for advanced conversational AI solutions that help improve and scale current sales and customer service business process. With Arabic support, we’re creating new opportunities for an important, fast-growing market segment.

Additional native language support is an integral part of our strategy of bringing a full spectrum solution to the AI market. We continue to define new solutions, add new languages to enable businesses and organizations around the world more easily benefit from the advantages of using solutions powered by advanced AI technology.

Interested in reading more? Check out our other blogs:

How nmodes technology is unique

nmodes AI is based on semantic algorithms. They require significantly less computational capacity compared to standard machine learning algorithms used by a majority of conversational AI systems today.

As a result, the infrastructure requirements are drastically reduced. In simple terms, what Google Home or Amazon Alexa do with the help of supercomputers or advanced computer farms, nmodes AI can do on a basic server.

And it gives nmodes ability to delegate conversational capacity to the users. With the help of nmodes AI every business (and individual) can create their own AI to handle the details of the business (products, customers, etc) not accessible from the outside.

WHAT IS CONVERSATIONAL AInmodes.com

How nmodes Intent API Improves Social Intelligence

Social media generates a vast amount of data. There are 500 million daily messages on Twitter alone. Still more data on Facebook, Google+, LinkedIn and other social networks. Some of this data is useful to businesses, in fact, it is extremely useful.

A business can use social data to generate actionable insights about customers, competitors and their company strategy. Social information empowers departments and teams, and when used correctly, creates a strong sustainable bond between businesses and their customers.

nmodes Intent API helps businesses to execute their social strategy efficiently. Here are the major elements of social strategy Intent API contributes to:

1. Listening. Intent API finds customer intent with any level of granularity. You might want to know who is looking to buy shoes in general, or looking to buy flip-flops in particular, or interested in buying only Nike footware, or interested in buying sneakers in New York region.

2. Sales and marketing. Intent API understands what stage in the purchase process your customer is in. Intent API tells if a customer is ready to buy, or is in the awareness stage, or considering the purchase but not ready yet, and so on.

3. Social intelligence. Intent API delivers meaningful intents and behavioral information on a large scale and for all verticals. Any insights and topics, as long as somebody is conversing on this topic, are available.

4. Teams and projects. Intent API channels information to the relevant departments within the company. Sales prospects should go to sales department, complaints to customer service, brand conversations to the marketers, and technical issues to tech support.